Psychological and Emotional Support

Accessing the Service

To make an appointment with the Unit employees can either call or send an e-mail requesting an appointment. Upon contacting the Unit, the employee is given an appointment within the support service to understand better their needs. Should additional support be required, the employee is referred to the counselling service for the necessary support. All services and interventions are provided through a multidisciplinary team of professionals, including social workers, psychologists, counsellors and psychotherapists. The service is offered at no cost to the employee.

Appointments at the ESP Unit may be made either during working hours or after working hours, according to the employee's preference. Should employees wish to attend during their working hours, they need to seek prior approval of their supervisor. The Unit will provide written confirmation for employees accessing the Unit during their working hours.

The ESP provides support to employees experiencing difficulties such as: 

Stress and other mental health difficulties
Grief and bereavement
Marital and relationship issues
Domestic violence
Addictions
Parenting and family concerns
Work related difficulties impacting well-being
Critical incidents

If you are experiencing such difficulties mentioned above or other situations which may be impacting your well-being, you can request an appointment. 

Appointments are also being offered online, using Microsoft Teams or Zoom.

Request an appointment

Confidentiality

All contact with the ESP Unit is strictly confidential, so that the employees may rest assured that accessing the ESP Unit will not affect their privacy, dignity and standing within the Public Administration. 

Information shared with the ESP Unit will not be disclosed to third parties without the employee’s written consent unless there is risk of physical harm to the employee or others. No records are included in the employee’s personal file.